WASHINGTON, DC – The Federal Communications Commission has launched a sweeping proposal to push call center jobs back to the United States, tighten customer service standards, and crack down on ...

BALTIMORE, MD-A high-level joint operation between United States federal agencies and Indian law enforcement has led to the dismantling of a massive international scam network. On February 2, the FBI ...

Add Yahoo as a preferred source to see more of our stories on Google. The owner of Mike's Weather Page, Mike Boylan, joins FOX Weather to talk about how the National Hurricane Center will be updating ...

The Federal Communications Commission advanced a plan to bring outsourced call center jobs back to the U.S., voting Thursday to open the proposal to public comments and paving the way to adoption ...

Add Yahoo as a preferred source to see more of our stories on Google. The National Oceanic and Atmospheric Administration’s (NOAA) National Hurricane Center (NHC) is redesigning its most ...

NEWS CENTER Maine Weather Video Forecast UPDATED 5:30 a.m. Wednesday, March 18th, 2026 Social Security cuts warning issued with deadline Watch: Wall-climbing robot swarms crawl US Navy warships as ...

An experimental hurricane cone of uncertainty will become operational around May 15. The new cone graphic will include color-coded watches and warnings for inland areas. This change aims to better ...

Krisp now improves comprehension on both sides of the call, reducing repetition and cognitive load, while accelerating resolution. Krisp today announced customer-side Accent Conversion, a real-time, ...

FCC Chairman Brendan Carr said the commission plans to vote this month on several proposals, including whether offshore call center workers for telecom companies should be required to be “proficient ...

Krisp today announced customer-side Accent Conversion, a real-time, inbound Accent AI capability designed to improve agents' comprehension during live customer calls. The launch addresses a persistent ...